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Earth link Reviews

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Overall Rating

4.6
11 Reviews
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About Earth link

EarthLink is an internet service provider that offers a variety of services to residential consumers. These include wireless, fiber, and satellite internet, as well as streaming content bundles, web hosting, and e-commerce. Their products also include spam filters, anti-virus protection, and cloud storage.

EarthLink provides high-speed internet services on the country’s largest network. They offer fiber internet with speeds up to 5 Gigs, wireless home internet, and satellite internet. They have several high-speed internet plans so customers can choose the best option that fits their needs for speed, affordability, and reliability.

Their fiber internet plans include options for up to 100 Mbps, 300 Mbps, and 5,000 Mbps. These plans are designed to cater to different user needs, from small households to super-connected households with multiple users and devices. They also offer a price guarantee to lock in their best rates and rest easy.

In addition to these, EarthLink also provides a security suite to keep personal data and devices safe. They are committed to providing the best internet services in the area, and if they can’t service a home, they help find a provider who can. They aim to be more than just a provider – they strive to be a trusted internet partner..

Earth link Pros & Cons

Pros of EarthLink:

  • Wide Availability: EarthLink offers internet services in many areas, including rural and urban regions, due to its partnership with various internet service providers (ISPs).
  • Unlimited Data: All EarthLink plans come with unlimited data, ensuring no data caps or throttling, which is particularly beneficial for heavy internet users.
  • No Price Hikes: EarthLink does not have introductory promotional pricing, which means no price increases after the initial period, providing stable and predictable costs.
  • Comprehensive Customer Service: EarthLink is known for its excellent customer service, with an online self-help portal, live online chat, and 24/7 phone support.
  • Reliable Performance: While performance can vary by location, EarthLink's fiber internet generally offers reliable and consistent speeds, especially in areas where it uses its own infrastructure.

Cons of EarthLink:

  • Higher Prices: EarthLink's plans are generally more expensive than those of its partner ISPs, which can be a significant drawback for budget-conscious customers.
  • Variable Speed and Reliability: The speed and reliability of EarthLink's service depend on the partner ISPs it uses in a given area, which can lead to inconsistent performance.
  • Equipment and Installation Costs: EarthLink charges for equipment rental ($9.95/month) and installation ($79.95), which can add to the overall cost.
  • Limited Geographic Availability: While EarthLink is available in many areas, it is not available in every state or city, which can be a limitation for some users.

Summary: EarthLink offers a reliable and stable internet service with unlimited data and no price hikes, but it comes at a higher cost compared to its partner ISPs. The service's performance and availability can vary by location, and there are additional costs for equipment and installation.

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Earth link Customer Reviews (11)

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Earth link Customer’s Q&A

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Earth link Features and Benefits

EarthLink is a reputable internet service provider with a range of features and benefits:

Key Features:

  • Largest Network: Provides reliable internet service in 48 states.
  • Price Guarantee: Offers a price guarantee on its internet plans.
  • Security Features: Provides robust security features to ensure the safety and privacy of its users.
  • Variety of Plans: Offers a range of plans at competitive prices.
  • Additional Features: Plans often include additional features such as email accounts, online security tools, and Wi-Fi equipment.

Benefits:

  • Reliable and Fast Connection: Provides a stable and consistent internet connection.
  • Secure Browsing Experience: Offers advanced security features such as antivirus protection, firewall safeguards, and spam filters.
  • Wide Range of Plans: Offers different packages with varying speeds and data allowances to cater to different usage patterns.
  • Exceptional Customer Service: Provides exceptional customer service with a dedicated customer support team available 24/7.

These features and benefits make EarthLink a strong contender when considering internet service providers. Remember, the best choice depends on your specific requirements and preferences.

Earth link Pricing

EarthLink's pricing varies by the type of internet service and the specific plan chosen. Here are the general pricing details:

  • Fiber Internet Plans:

    • 100 Mbps: $39.95/month
    • 300 Mbps: $49.95/month
    • 500 Mbps: $64.95/month
    • 1,000 Mbps (1 Gig): $74.95/month
    • 2,000 Mbps (2 Gig): $129.95/month
    • 5,000 Mbps (5 Gig): $189.95/month
  • DSL Internet Plans:

    • 3 Mbps: $59.95/month
    • 6 Mbps: $59.95/month
    • 12 Mbps: $54.95/month
    • 18 Mbps: $64.95/month
    • 24 Mbps: $64.95/month
    • 45 Mbps: $64.95/month
    • 50 Mbps: $59.95/month
    • 75 Mbps: $64.95/month
  • Wireless Internet Plans:

    • 100 GB Essentials Plan: $39.95/month
    • 150 GB Plan: $84.95/month
    • 200 GB Plan: $109.95/month
    • 300 GB Plan: $159.95/month
    • Unlimited GB WFH Plan: $79.95/month

Please note that prices may vary by location and are subject to change. It is recommended to check EarthLink's website or contact their customer service for the most up-to-date pricing information in your specific area.

Earth link FAQs

FAQ

Earth link Alternatives

Here are the top 10 alternatives to Earthlink:

  1. MultiView: A digital publishing solution for associations and digital marketing solutions for B2B marketers.
  2. DemandGen: A marketing and sales technology consultancy and operational outsource solution.
  3. SuccessKit: Helps B2B Sales & Marketing teams to generate & deliver the content that Sales Reps need.
  4. Square 2 Marketing: A digital inbound marketing and demand generation agency.
  5. Inside Sales: Provides service inside sales teams and marketing support for fast growth companies.
  6. Convincely: Empowers you to create engaging messages that will encourage your audience to take desired actions.
  7. AT&T Fiber: Offers fiber internet service with speeds ranging from 300 Mbps to 5,000 Mbps.
  8. Spectrum: Provides cable internet service with speeds ranging from 300 Mbps to 1,000 Mbps.
  9. Rise Broadband: A rural internet provider offering fixed wireless service with speeds ranging from 25 Mbps to 50 Mbps.
  10. Verizon Fios: Known for its low customer satisfaction scores, it offers fiber internet service.

These alternatives were chosen based on their features, reliability, ease of use, and customer reviews. They all offer different services and have their own strengths and weaknesses. It's recommended to research each one to find the best fit for your needs. Remember, the best choice depends on your specific requirements and preferences.

FAQ

How To Open A Earth link Account?

To open an account with EarthLink, follow these steps:

  1. Visit the EarthLink My Account Portal.
  2. Click on the Sign In button on the top right of the page.
  3. In the window that opens, click the Register Now link under the Sign In and Support buttons.
  4. Enter the email address used when signing up for EarthLink services.
  5. If having an @earthlink.net email address, use the primary EarthLink email address for this step.
  6. Click Submit Email and complete a few verification and security related questions to register the account.
  7. Once completed, return to the EarthLink My Account Portal and login to My Account Portal.

Note: Customers that have been with EarthLink for more than 2 years may need to visit a different site to make changes to their account. However, they may complete the Register Now process outlined above if they would like to proactively migrate over to the new My Account Portal. After registering the account, use the EarthLink My Account Portal to manage the account going forward.

FAQ

About earthlink.net Prices and Cost?

EarthLink offers a variety of internet plans to suit different needs. The Fiber Internet plans are as follows: - EarthLink Internet up to 5000 Mbps: This is the fastest speed available, suitable for streaming and gaming on unlimited devices. - EarthLink Internet up to 300 Mbps: This is the most popular plan, suitable for work, play, stream, and download from up to 12 devices. - EarthLink Internet up to 100 Mbps: This is the best price available, suitable for enjoying high-speed fiber internet on up to 5 devices.

In addition to Fiber Internet, EarthLink also offers Wireless Home Internet and Satellite Internet. The pricing for Wireless Home Internet ranges from $69.95 to $89.95/mo. The modem rental is $14.95/mo and there is a one-time installation fee. When a plan is chosen, the rate is locked in for 12 months, so there's no change in what you pay.

Please note that the availability of these plans may depend on your location. For the most accurate information, it's recommended to check the EarthLink website or contact their customer service directly..

FAQ

About earthlink.net Popular Products and Services?

EarthLink is an internet service provider offering a variety of services. The most popular products and services include:

  • Fiber Internet: This service offers high-speed internet with speeds up to 5 Gigs. It's ideal for households with power usages or anyone who wants to avoid worrying about overage fees. There are three main plans:

    • Fast EarthLink Fiber: Offers up to 100 Mbps, ideal for small households and great for streaming, casual gaming.
    • Super-Fast EarthLink Fiber: Offers up to 300 Mbps, great for super-connected households with multiple users, multiple devices. It has no data caps, no throttling, and provides a fast, reliable connection.
    • Superior Speed EarthLink Fiber: Offers up to 5 Gigs, built for competitive gaming and top-of-the-line streaming. It's the future of the internet.
  • Wireless Home Internet: This service offers faster speeds and is widely available. It's easy to install and is a dependable choice for rural internet.

  • Satellite Internet: This service offers dependable internet at the right price. It's a good option for those who live in areas where other types of internet service may not be available.

All of these services come with no credit checks, no internet data caps, and predictable billing. Plus, once your one-year contract is up, you can pay month-to-month or lock in the best rate for another year. It's internet on your terms, with no surprises. EarthLink also offers a suite of security products, from VPNs and Identity Theft Protection to Parental Monitoring, to keep personal data and devices safe. If EarthLink isn’t available in your area, connections with trusted providers like AT&T, Verizon, T-Mobile, Frontier, CenturyLink, and DirecTV can be found.

Please note that this information is based on the most recent data available and may vary based on location and availability. For the most accurate and up-to-date information, it's recommended to visit the official EarthLink website..

FAQ

Does Earthlink offer any discounts or promotions?

Yes, EarthLink does offer various discounts and promotions. They have internet plans starting at $59.95 with speeds up to 5 Gigs. All of their high-speed fiber internet plans come with no credit checks, no internet data caps, and predictable billing. Once your one-year contract is up, you can pay month-to-month or lock in their best rate for another year. They also offer free remote tech support with EarthLink Fiber Internet. There are also other promotional offers available online that provide discounts up to 65% off. For more specific promotions, it's recommended to check their official website or other coupon sites.

FAQ

earthlink.net Return Policy?

For EarthLink's Wireless Home Internet service, if a customer chooses to end their service, instructions will be sent on how to return the router. If the device is not returned within 30 days, there is a non-returned fee of $200 plus any applicable taxes.

Regarding the shipping policy, EarthLink charges for shipping when sending the SmartRG or a dial-up modem. Please note that shipping and handling charges are non-refundable. All orders processed before 3:15 pm ET on a business day are shipped on the same day. Orders placed after 3:15 pm ET are processed on the next business day. For a standard shipping delivery, an order takes approximately 2 business days for delivery.

Please note that the absence of a contract and early termination fees offered by EarthLink is applicable exclusively to its Wireless Home Internet service. This policy does not extend to other internet services such as EarthLink Fiber Internet or EarthLink Satellite Internet, where contracts and termination fees may still apply.

FAQ

Does this policy apply to all of Earthlink's internet services?

EarthLink provides a variety of internet services, including fiber optic technology with speeds up to 1 Gig, and wireless home internet. These services come with no internet data caps and no speed throttling. EarthLink also offers email services, a customizable homepage, and live chat support. All EarthLink plans include Wi-Fi service at no additional charge, other than the equipment rental fee. However, the availability of these services can vary within states as EarthLink uses networks from partners like AT&T, CenturyLink, Frontier, Verizon, and Viasat. It's important to check the specific details of the policy for each service..

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